Please reach out to us at firstname.lastname@example.org with all concerns and issues. We want to make sure you’re happy and can provide any support necessary.
After contacting us and discussing the situation you can ship it back to the address listed below with a copy of the packing slip, and we will process the refund once we see that there is no damage to the product.
62 Pearl Street - #2
New York, NY 10004
We can issue an exchange for another product of equal value. Otherwise we have to issue a return and process a new order.
At this time we are unable to offer free shipping on returns or provide shipping labels.